Shipping Policy

Last Updated: April 24, 2026

At Solora, we aim to process and deliver your order as quickly as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed on Sundays or public holidays.
• During sales or high-volume periods, processing may take longer.

Shipping Time

Estimated delivery times:

• Domestic Orders (India): 5–10 business days
• International Orders (if applicable): 7–21 business days

Delivery times are estimates and may vary due to location, courier delays, customs, weather, or other factors beyond our control.

Shipping Charges

Shipping fees (if applicable) are calculated at checkout before payment.

Any free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order ships, tracking information (if available) will be sent via email or provided through the courier.

Delays

Solora is not responsible for delays caused by:

• Shipping carriers
• Customs clearance
• Incorrect shipping addresses provided by customers
• Natural events or force majeure circumstances

Incorrect Address

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided and the order has already shipped, we may not be able to recover or refund the order.

Lost or Damaged Shipments

If your order is lost or arrives damaged, contact us within 48 hours of delivery or expected delivery date.

Email: janinaami1234@gmail.com
Phone: 6296707023

Contact

For shipping questions:

Email: janinaami1234@gmail.com
Phone: 6296707023
Website: https://solora-16.myshopify.com